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This is a recording of the KM Collaborative's September 16, 2020 Tips and Tricks for Salesforce Admins training session.

This training covers understanding Drupal 7 log messages, knowing when to Run Cron, how to unblock Drupal Users, how to monitor the syncing queue, logging into Mandrill, troubleshooting common user questions, and more!

These are the notes and a recording from the 2020 KM Users Group session titled Best Practices for Onboarding and Training New Staff session.

These are the notes and recording from the 2020 Virtual KM Users Group 101 Communication Tools session.

This is a recording of the KM Collaborative's July 29, 2020. Tracking and Measuring Engagements in Salesforce training session. 

This is a recording of the KM Collaborative's July 1, 2020 Office Hours featuring two demos from KM Partners on tracking engagements and benefits in Salesforce.